Newspaper Customer Relationship Agent

Newspaper Customer Relationship Agent Work from home! (After 4 weeks onsite training)

 Do you have a patient and attentive approach to customer service? If you are a strong communicator and are looking for a flexible work environment, apply today! We are looking for dynamic people to provide exceptional customer service to newspaper subscribers.

Benefits:

• Shift premium for hours worked after 6pm
• Premium for French and Spanish bilingual speakers
• Bonuses paid based on attendance and performance
• Benefit plans for full-time employees
• Tuition reimbursement program & paid training
• Competitive wage (starting at $10/hour)

What you will do:

• Respond to calls from newspaper subscribers, related to delivery issues, service stoppage and cancelation requests and billing enquiries
• Accurately document customer interactions in online system
• Maintain high level of professional, timely and effective customer service
• Remain up to date with all policy, procedure and service changes

Must haves:


• Patient and attentive approach to customer service
• Strong comprehension skills
• Basic computer skills, including internet & email
• Ability to multi-task effectively
• Excellent verbal communication and listening skills

Apply now!
If this job interests you or someone you know, send resume to Thea Aguillon at or phone 204.926.2246

Company Name

Pinnacle

Posted By

Thea Aguillon
thea@pinnacle.jobs

Don't forget to mention:
"Winnipeg Job Bank" or "WJB"

Job Category

Customer Service and Call Center

Post Date

September 12, 2012 (Long time ago)