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Food Service Director (Retail Operations)

Job details:

Job Description

Compass Group Canada is the leading foodservice and support services company in Canada with over 25,000 associates and annual managed revenues of $1.5 billion in 2012. Employing 500,000 associates worldwide, its parent company, UK-based Compass Group PLC had revenues of £16.9 billion in 2012.

Our vision for growth and success is a powerful one, to combine fresh ideas with the industry’s greatest talent -- Great People, Great Service, Great Results!  

Morrison delivers food, nutrition and dining services to the health care and senior living markets. Morrison’s key expertise running hospitals and long-term care culinary programs enables its hospital partners to focus on their core competency - patient satisfaction. In addition to offering numerous nutritional food choices to patients, visitors and hospital employees, Morrison’s retail marketing creates innovative, cutting edge programs

Position: Food Service Director (Retail Operations) 

Location: Winnipeg, MB  


We have a great opportunity for a proven food and beverage manager to join our retail operations as a Food Service Directorat St-Boniface Hospital in Winnipeg.   Duties:   With a 'Can-Do' attitude and a 'Passion for Excellence', the Food Service Director, is responsible for providing overall planning, direction and control to the retail food service units and to achieve operation and financial goals.   

  • Involved in all phases of operational planning and expenditures, budgeting, costing and financial reporting. Develop and monitor departmental performance indicators and implement action plans to address deficiencies.
  • Ensure effective customer/client rapport is maintained and builds strong relationships.
  • Connects regularly with client ensuring effective communications and resolution of issues.
  • Responsible for ensuring all corporate standards, retail and marketing programs, training and required corporate programs are implemented and completed as required.
  • Responsible for hiring, training, developing and leading a team of associates capable of providing great customer service.
  • Provide guidance and motivation to unit managers and operations supervisors.
  • Oversee Chef and kitchen operations including menu planning, inventory controls, catering, staffing, and production.
  • Ensures strict compliance of Compass Quality Assurance and Health and Safety Programs.
  • Responsible for directing and supervising the duties of the retail management team while retaining overall accountability.
  • Monitors and oversees performance evaluations, progressive discipline,  and attendance management. 
  • Ensure contractual obligations and requirements between Company and Client are met at all.
  • Responsible for overall service planning including changes in facilities, systems and staffing to reduce costs and realize sales growth.
  • Accountable to all audit standards as put forward by Company and branded concepts and actions results as required.
  • Develop effective and targeted schedules.
  • Responsible for the implementation of retail marketing strategies and programs and oversee the maintenance and update of unit web site, catering web site and POS system.
  • Effective planning, implementation and execution of catered events.
  • The operation runs 7 days per week. Core working hours are Monday to Friday with occasional weekends and evenings.


To apply click here:



Required: (please only apply if you meet all required qualifications):   


  • Post secondary education plus minimum 5 years related food service management experience in a business/corporate dining setting and retail environment
  • Demonstrated ability to control costs and increase top line sales.
  • Strong motivator, mentor and coach.
  • Very detail-oriented individual and a strong team-player
  • Passion for ensuring high quality, superior food and products.
  • Creative and innovative in the area of marketing and sales
  • Dedication to providing superior customer service.
  • Superior client relationship skills
  • Excellent communication skills (written and verbal)
  • High level computer proficiency and knowledge of Microsoft Office 
  • Can accommodate flexible work schedule
  • Unionized environment management experience 




  • Post secondary education in culinary arts or hospitality management
  • Experience with foodservice catering and professional cooking and menu planning

To apply click here:  


For more great opportunities with Compass Group Canada visit,  


Thank you for your interest in a career with Compass Group!  


Only those selected for an interview will be contacted. We will consider your resume for additional opportunities. Compass Group Canada is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are treated fairly.

To apply for the Food Service Director (Retail Operations) job at Compass Group Canada , send your resume to Compass Recruiting at
Don't forget to mention "Winnipeg Job Bank" or "WJB" when applying

Company Name

Compass Group Canada

Posted By

Compass Recruiting

Job Category

Post Date

July 24, 2013 (Long time ago)

Winnipeg Job Bank Sponsors