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Software Trainer (Product Support Analyst)

Job details:

Our client is considered a pioneer in the property management industry, with a history of developing comprehensive, industry-leading property management systems for owners and managers. Our integrated, on-demand solutions encompass the many diverse activities of property management-from operations to marketing, accounting to asset management-and incorporate the latest technology to deliver unmatched performance.

Our client provides a challenging and rewarding opportunity to contribute to cutting-edge products that are helping redefine the way the property management industry conducts business. They provide a creative, enriching, and casual work environment in which employees can develop their professional capabilities. They offer a comprehensive compensation and benefits package that extend beyond the typical paycheck, vacation days, and insurance benefits.


The Product Support Analyst /Trainer manages all aspects of training and after sales support to our clients.



  • Analyze clients’ training requirements
  • Create, edit and maintain course materials
  • Assist Marketing in organizing and advertising training offerings
  • Deliver high quality professional training services to clients via telephone, internet classroom training sessions, dedicated internet training, on-site or in-office
  • Assist Product Support department as needed



·         Strong knowledge of accounting software required

·         Commercial Property management experience highly preferred

·         Client specific property management software preferred

·         Previous Training experience

  • Excellent oral and written communication skills
  • Excellent organizational skills
  • Friendly and professional telephone manner
  • Dedication to quality customer service
  • Capable of achieving objectives with minimum supervision
  • Analytical and consultative approach to problem solving
  • Ability to travel internationally


If you would like more information about this position, please contact Gail Eckert, Senior Consultant, Management Search, Legacy Bowes Group at (204) 934-8828.  If you believe you can make a strong contribution to this organization in the role of Product Support Analyst/ Trainer, please submit your resume in confidence to

To apply for the Software Trainer (Product Support Analyst) job at Legacy Bowes Group , send your resume to Gail Eckert at
Don't forget to mention "Winnipeg Job Bank" or "WJB" when applying

Company Name

Legacy Bowes Group

Posted By

Gail Eckert

Job Category

Post Date

October 29, 2010 (Long time ago)

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