Customer Service Specialist

CUSTOMER SERVICE SPECIALIST

Our growing company is currently seeking Inbound Customer Service Specialists for our Winnipeg, Manitoba location.

As a Customer Service Specialist, you will be taking inbound calls within the guidelines established by the client and contact center management. The position consists of learning and retaining a working knowledge of new and existing accounts, gathering and verifying customer information and entering into the computer system, assisting customers with account specific information such as billing inquiries, processing of payments, troubleshooting technical issues, and explaining new products and services offered.

Must Have’s:

• Must demonstrate excellent communication
• Enthusiastic approach to customer service
• Familiarity with computers and ability to navigate multiple screens
• Strong interpersonal skills
• Previous customer service experience an asset

SKYBRIDGE offers the following:

• Group health plans
• Paid training
• Tuition reimbursement
• Shift premiums
• Opportunity for advancement
• Comfortable work environment
• Friendly atmosphere

SKYBRIDGE is an equal opportunity employer offering a competitive wage starting at $9.25 per hour. Premiums offered for Spanish and French Bilinguals. Shift premiums for hours worked after 6 pm

To apply online please send a resume to contact@pinnacle.jobs,

By Phone call 943-8649           or fax 943-0060