CUSTOMER SERVICE REPRESENTATIVE - WINE ENTHUSIASTS

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Skybridge is a premier provider of marketing execution services to a number of Fortune 500 Companies.

 

Do you excel in Customer Service? We currently require dynamic people to join our team and satisfy our continued growth.

 

All calls are 100% INBOUND through phone and E-mail.

 

Our Client offers:

 

• $9.25 per hour starting wage
• $0.50 per hour shift premium for hours worked between 6:00p.m - 11:00p.m
• $1.00 per hour shift premium for French and Spanish bilingual agents
• Group Benefit plans for full-time employees
• Tuition reimbursement

 

Your Responsibilities:

 

• Respond to customer inquiries, requests and concerns via phone and/or e-mail.

 

• Ensure inquiries are handled and documented on-line in a timely and professional manner

 

• Maintain professional and effective customer service when corresponding with customers

 

• Accurately track and document items as per requested by Management

 

• Project a positive image of the Company and their Clients

 

• Promote Companies aims and objectives

 

• Communicate promptly with your Team Leader and fully inform them of all unusual matters

 

• Stay informed and comply with all policies, procedures and product changes

 

• Participate in team meetings and discussions

 

• Maintain and exceed all company and account standards

 

Qualifications:

 

·        Possess basic computer skills

·        Previous Customer Service experience an asset but not required

·        Ability to multi-task

·        Excellent verbal communication and listening skills

·        Strong interpersonal skills

 

 

APPLY TODAY:

Send resume to Tiffany Dueck at tdueck@pinnacle.jobs or;

By phone at 204-943-8649 ext 131 or;

In Person at 390 Portage Avenue between 8 am and 5 pm Monday to Friday

 

 

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PINNACLE

TIFFANY DUECK
contact@pinnacle.jobs

Customer Service and Call Center
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March 4, 2010 (Long time ago)