post a job for free Subscribe to feed!

Agent - Call Centre Reservations

Job details:


Respond to customer inquiries to achieve sales targets while providing superior customer service.

What you will be doing

  • Answer calls in timely, courteous and professional manner

  • Enforce active selling skills to close a sale

  • Process bookings with accuracy and detail

  • Consistently meet individual performance targets

  • Stays current on products, services, promotions, procedures and technology

  • Identify and solve challenges

  • All other related tasks as required



Specialized Knowledge, Skills, Attributes Required

  • Good written and oral communication skills

  • Excellent customer service skills and interpersonal skills

  • Professionalism and patience

  • Organizational skills

  • Team player but able to work autonomously

  • Excellent selling skills and results driven

  • General knowledge in geography

  • Computer knowledge (MS Office, Sabre) and ability to learn new software

  • Team player

  • Must be fully bilingual in English and French




  • Minimum of a high school diploma - or equivalent

  • Travel/Tourism school diploma or equivalent related travel industry experience 


Working Conditions

  • Call Centre environment – home based

  • 24/7 rotating shift work

  • Rotation of work on Saturdays, Sundays and Holidays

To apply for the Agent - Call Centre Reservations job at TravelBrands , send your resume to Human Resources at
Don't forget to mention "Winnipeg Job Bank" or "WJB" when applying

Company Name


Posted By

Human Resources

Job Category

Post Date

August 1, 2017 (Long time ago)

Winnipeg Job Bank Sponsors