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Customer Service Representative

Job details:

Do your love the fashion industry? Crown Cap is a manufacturer and distributor of quality headwear and accessories. This position offers frontline customer and sales support for our major retail accounts, encompassing a wide range of responsibilities in a fast-paced environment.


Responsibilities Include:

* Process orders for major retailers and web customers

* Review terms, pricing, cancel dates and special vendor requirements and instructions for shipping, ticketing and labelling of product

* Maintain and update Vendor Manuals

* Process retail sales reports and worksheets

* Create bulk orders and update system when distribution orders are received

* Accurately enter orders, allocate inventory and print pick tickets

* Respond to customer and sales rep inquires regarding product availability, order status, customer return authorizations

* Communicate and work closely with sales managers



* 3-5 years experience in a similar role

* Excellent communication, writing and interpersonal skills

* Detail oriented with great organizational skills

* Proficient with Excel spreadsheets

* EDI experience an asset



To apply for the Customer Service Representative job at Crown Cap , send your resume to Liz Barker at
Don't forget to mention "Winnipeg Job Bank" or "WJB" when applying

Company Name

Crown Cap

Posted By

Liz Barker

Job Category

Post Date

January 9, 2017 (Long time ago)

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