We are a national third-party administrator to pension and benefit plans, and we are seeking a qualified individual to assume the responsibilities of Service Representative, Health & Dental Administration in our Winnipeg location. This is a contract, full-time opportunity, in a fast paced, challenging work environment. The contract period is for six (6) months - with the possibility of an extension.
Working in a customer service environment, the successful applicant will be responsible for the adjudication and processing of health and dental claims, file maintenance and the preparation of general reports, while assisting the Team Lead with special projects, as assigned.
Qualifications:
High school diploma and 1 to 2 years' experience in a busy office environment
1 to 2 years' benefits experience, with strong knowledge of Health & Welfare Benefits Administration
Knowledge and experience in the adjudication and processing of health and dental claims
Demonstrated working knowledge of Microsoft Excel and Word
Good working knowledge of i5Series (AS400), or similar system
Competencies:
Excellent communication skills, written and verbal
Excellent organizational skills with the ability to prioritize effectively
Reliable and able to work independently with minimum supervision - as well as part of a team
Customer and quality focused
Detail oriented, accurate and consistently meets deadlines
High degree of initiative
Aptitude for figures
Duties:
Adjudicate and process health & dental claims for assigned Plans
Understand and apply the terms of benefit plans
Communications, written and verbal, with both the Plan beneficiaries and service organizations, as well as Regional offices and local unions
Assist with preparation of general reports, contribution control, premium payments
Provide reception/telephone coverage as needed
Assist with special projects and other administrative duties, as required/assigned
The successful applicant will report to the Regional Manager with direction from the Unit Head.
We invite qualified and interested applicants to submit their resume and cover letter detailing your applicable experience and salary expectations.
We thank all who apply, however, only those candidates selected for an interview will be contacted. No phone calls will be accepted.
We are an equal opportunity employer.
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To apply for this position please visit http://www.customerservicejobsandcareers.ca/jobs/view/1462889332.html