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Service Manager (149-078)


Job details:

Service Manager

 

Do you take pride in your ability to lead a team?
Are you known for your positive attitude and friendly professionalism?
Do you want to be part of a company that treats their customer’s right?

 

If you answered 'Yes' to all the above, we have just the opportunity for you!

 

We are on the lookout for a talented and experienced Service Manager to lead our busy service department in Steinbach, MB.

 

As a Service Manager, we are counting on you to manage the service operation within the dealership. This includes optimizing department processes to ensure internal and external customer satisfaction, growing profitability service labour sales, exercising disciplined expense control, attracting and retaining outstanding talent, and leading a high performance team.

 

You will also be responsible to:

  • Create annual Service Department goals and budget in alignment with the company’s financial and operational objectives;
  • Develop and execute the Service Department’s marketing plan and monitor monthly to ensure achievement of departmental goals;
  • Advise customers of repairs and estimated cost of their repairs and resolve any customer concerns;
  • Take the lead in sharing best practices and implementing common processes throughout the Service Department;
  • Coordinate customer clinics, field days and related promotional events;
  • Know the regulations and make certain we are in compliance with Health and Safety laws, Workers Compensation procedures and Employment Standards legislation

Required Skills:

We are looking for someone with:

  • At least 3 years experience in Service Department operations and a basic understanding of financial principles relative to Service Department operations
  • Demonstrated mechanical aptitude;
  • Two – five years managerial experience leading a team of at least 3 staff;
  • Post secondary courses in management and business;
  • Moderate to advanced skills in excel and general familiarity with MS Office products;
  • Exceptional customer service skills;
  • Excellent time management and organizational skills

 

We offer a highly competitive total pay package including a competitive annual salary, significant bonus opportunity, great health and dental benefits, and RRSP option with company match. We are dedicated to the success of our employees and are leaders in providing continuous technical training. We have supported a team approach for almost 60 years and are proud to be part of every community in which we live and work. We offer a great working environment filled with terrific people and quality products.

 

Apply on line today to take the next step in your career!



To apply for the Service Manager (149-078) job at Enns Brothers , send your resume to Enns Brothers at mharris@ennsbros.com
Don't forget to mention "Winnipeg Job Bank" or "WJB" when applying

Company Name

Enns Brothers

Posted By

Enns Brothers
mharris@ennsbros.com

Job Category

Post Date

January 22, 2015 (Long time ago)


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