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Service Advisor (117-078)

Job details:

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Service Advisor

Take the next step in your career!


Do you want to work with a successful and innovative Company? Do you want to work on a respected and growth-oriented team? Do you pride yourself in delivering exceptional customer service all the time?


Enns Brothers is looking for you! Join our team as a Service Advisor.


As a Service Advisor, we are counting on you to positively impact the customer's experience. This key role in our Service Department is responsible to coordinate a busy work flow through the shop and liaise between customers and technicians. You will be an integral part of a team to deliver exceptional customer service by doing what it takes to help get the customer up and running as fast as possible.


What will you be doing?

* Receive all incoming items for repair, accurately record customer information and the problem description, explain the process and answer questions

* Open work orders as needed and maintain control of these work orders - ensuring that they are closed in a timely manner

* Maintain open work orders by accurately collecting and reporting information to technicians

* Proactively contact customers with updated information about the repair and manage all communications in a professional manner

* Process warranty claims

* Maintain communication with customers and technicians during the repair including scheduling pick up with the customer and ensuring the repaired item is clean and ready to go


Required Skills:

We are looking for someone with:

* Experience in a busy Service Department and a sound understanding of the importance of timely and accurate information

* Familiarity with agricultural products and accessories

* Ability to work in a team environment

* Highly developed customer service skills

* Excellent organization and time management skills

* Strong mechanical aptitude


We offer a complete compensation package with competitive pay, performance bonus opportunity, great health benefits, RRSP option with Company match, opportunities for advancement and a great work environment.


Apply today... this opportunity won't last long!

To apply for the Service Advisor (117-078) job at Enns Brothers , send your resume to Enns Brothers at
Don't forget to mention "Winnipeg Job Bank" or "WJB" when applying

Company Name

Enns Brothers

Posted By

Enns Brothers

Job Category

Post Date

October 11, 2014 (Long time ago)

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