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Lead Hand - Agricultural Equipment Dealer

Job details:

Lead Hand needed in Fairview, AB.

As a progressive and dynamic company, we are looking for a strong, dedicated and knowledgeable individual to lead the day to day activities of our service shop at our dealership.

Fairview is in northern Alberta set in the Peace River County.  It offers  modern facilities along with numerous recreational activities including skiing, camping, fishing, etc.  Fairview has a population of 3,200 and is about 1 hour from Grande Prairie and 5 hours from Edmonton.

Our dealership services agricultural, commercial, consumer as well as golf and turf equipment.  We have a busy repair and maintenance facility and pride ourselves on providing our customers with a one-stop shopping full service location.  The Lead Hand works closely with the shop Foreman and Service Manager to ensure customer satisfaction and technician skill development.

Job Duties

  • Approve the release of equipment for delivery to the customer
  • Assists in the appraisal of repair orders coming into the Service Department and may participate in repairs.
  • May review repair orders for accuracy and completeness
  • Assists with the assignment of jobs and work areas to Service Department employees according to their skills and knowledge
  • Directs and assists in the diagnosis of machine problems of technicians and apprentices
  • Inspects and repairs all special tools
  • Recommends new tooling as required
  • Advises Service Manager of all customer complaints
  • Assists the Service Manager with coordinating and conducting regularly scheduled safety meetings
  • Arrange for and participate in re-conditioning of used equipment and set-up of new equipment
  • May assist in providing performance feedback for service technician and staff to the Service Manager
  • Assist in filling the Service Manager role in their absence


  • Agricultural or Heavy Duty Interprovincial Red Seal Certificate
  • 3+ years experience as a Service Technician
  • Ability to lead others
  • Familiar with John Deere and competitive products
  • Ability to write and speak effectively to individuals and groups
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • high school diploma or equivalent

Relocation assistance is available.

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Posted By

Net Hire

Job Category

Post Date

October 6, 2014 (Long time ago)

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