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Case Manager - STD

Job details:

We are currently seeking to fill a full-time, one year contract for a Short Term Disability Case Manager job in Winnipeg,MB for our client a large financial and insurance institution. Applicants are required to be familiar with medical terminology, have a very strong attention to detail, and possess exceptional communication skills. You will be responsible for managing short term disability claims from intake to payment. Duties include resolution of STD claims, addressing escalated client concerns, and developing case management plans to facilitate Return to Work programs, or transitioning clients to a long term disability plan. Hours of operation are Monday through Friday from 8:00am to 5:00pm, with the possibility of overtime during peak periods.



Short Term Disability Case Manager job responsibilities include:

•Setting up new short term disability claims, including contractual interpretation and accurate data entry

•Making decisions on, and payments of Short Term Disability claims using contractual, medical, functional, and vocational analysis

•Frequent written and verbal communication to clients and stakeholders within and outside of the medical community, plan members and plan administrators

•Maintain productive relationships with internal stakeholders to maintain service level targets

•Constant prioritization of conflicting demands with extremely tight turn-around times




•Familiarity with medical terminology

•Focused attention to detail, particularly with numbers, spelling and grammar

•Strong analytical, problem-solving and decision making skills

•Very strong written and verbal communication skills, with the ability to effectively deliver difficult messages to clients by telephone and in the form of very detailed letters of explanation

•The skills to multi-task, prioritize, and work in a fast paced environment

•Intermediate PC skills, including data entry, MS Word and MS Excel

•Strong customer service experience, with proven ability to build and manage relationships with external and internal clients
•Ability to work independently or within a team setting




If you are interested in this Short Term Disability Case Manager role in Winnipeg,MB or other job opportunities available through Adecco, please submit your resume today at

To apply for the Case Manager - STD job at Adecco , send your resume to J.Pelletier at
Don't forget to mention "Winnipeg Job Bank" or "WJB" when applying

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Post Date

September 19, 2014 (Long time ago)

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