post a job for free Subscribe to feed!

Customer Service Representative - Travel Industry

Job details:

We are currently seeking a Customer Service Representative -  Travel Industry in Winnipeg, MB

Responsibilities will include:

  • Using our Global Distribution and web based programs provide travel counseling support for travel within Canada and USA to loyalty cardholders
  • Selling air, car, hotel, products in an inbound call centre
  • Providing a high level of customer service
  • Provide support to callers for navigational questions or inquiries.
  • Providing services based on client loyalty program rules and regulations

Candidates must possess the following skills and qualifications:

  • Excellent Customer Service
  • No Travel background is required, however it is an asset – full training is provided.
  • Ability to work in a fast paced environment
  • Ability to resolve day to day client concerns while meeting or exceeding expectations and maintaining a high level of customer service
  • Organizational and time management skills, effective use of outlook, and excellent internet and keyboarding skills
  • Strong team player interacting effectively & professionally with co-workers
  • Excellent verbal and written communication skills including fluency in English
  • Call Centre experience an asset

What we offer:

  • We are offering permanent full time positions
  • Generous shift premiums, salary increases and bonuses dependent on company performance
  • Flexibility to work Shift work in an intimate call centre environment, open 7 days a week.
  • 3 weeks vacation to start
  • Dental and Medical benefits after 3 months
  • Sick and Personal Days program
  • Attendance Earn back program
  • Fitness Membership program
  • Excellent travel benefits such as discounts on flights, hotels, car rentals and more.
  • 4-5 weeks of full time training is provided

In addition to Health and Dental benefits and group RRSP, we offer a competitive base salary and the possibility of pay for performance increases, and agent incentives. We also have travel benefits such as FAM trips and agency discounts, and we offer advancement opportunities.

Qualified and interested applicants please apply.

Keywords: Travel agent, travel counselor, travel counsellor, travel consultant, customer service, customer service rep, customer service representative, travel,  job in travel, call centre, inbound call centre, sales, service, Manitoba, MB, Headingley, Assiniboia, Stonewall, Stony Mountain, Oakbank, Lorette, Landmark, Selkirk, Niverville, Ste. Anne, Steinbach, Portage la Prairie, Carman, Beausejour, Lac du Bonnet, Morden, Winkler

To apply for this position please visit

To apply for the Customer Service Representative - Travel Industry job at NetHire , send your resume to Net Hire at
Don't forget to mention "Winnipeg Job Bank" or "WJB" when applying

Company Name


Posted By

Net Hire

Job Category

Post Date

November 15, 2013 (Long time ago)

Winnipeg Job Bank Sponsors